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Shipping Policy

Shipping Policy

How much is shipping?

priplay.com offers free shipping to anywhere in the world.
 

When can I receive my sex doll?

Ready to ship dolls From Warehouse (USA & EU countries)
  • USA & Canada: 2 – 7 business days.
  • EU Countries: 7 – 14 business days.
Customized Dolls:
  • USA & Canada: 2 – 6 weeks.
  • European Union: 3 – 8 weeks.
  • United Kingdom: 3 – 8 weeks.
  • Australia & New Zealand: 2 – 6 weeks.
  • Total delivery time includes manufacturing process & shipping time.
  • Customized Doll’s manufacturing process takes usually 5 – 10 days, depending on your selected custom options. You will receive a second confirmation mail when your order is manufactured/packed for shipping. The second confirmation mail also includes the tracking number.
  • Delivery times are estimates based on average shipping times.
  • With Customizable products delivery time may also be longer, depending on the selected custom options.
  • This can be longer or shorter depending on your location, your choice of the doll, the time of year, and the manufacturer of your doll. The fabrication times are significantly longer for ultra-realistic silicone dolls such as Starpery, Sino, Zelex.
  • If you have any questions about your shipping time, please contact us: service@priplay.com
  • On the rare occasion, an unavoidable delay may occur during the production of your doll, of which we will notify you via email.
  • Note: Shipping times will be delayed for the Chinese New Year holiday every year, as most sex doll manufacturers shut down for 2 – 3 weeks.

Delivery & Review

When you receive your sex doll, you need to take good care of your sex doll during use and handling. Learn more about sex dolls cleaning & care from here! If your sex doll has any defects when receiving it and has not been used in any way, we can arrange the doll been returned as long as you notify us within 24 hours of receiving your doll. Read our return policy here. If you’re satisfied with our service and product, send us your reviews.

What Are Our Shipping Options?

Our shipping partners are UPS, FedEx,  DHL. We use them to speed up shipping and guarantee a safe delivery.

shiping 001

How to Track Your Order

All dolls are shipped directly from China where our Factory is located. We will send a tracking number to your email box once your doll is shipped.Please track your order here.

Or track your order as follow:

International Express – FedEx : https://www.fedex.com

International Express – UPS: https://www.ups.com

International Express – DHL: https://www.dhl.com

With providing the most effective solution as our goal, if you have any problems, please email us at service@priplay.com.

 

Customs Duties and Taxes

In some countries import taxes might be required at delivery. We have nothing to do with this, it is required by some countries and it usually ranges from $100 to $200 and up, depending on the doll. Buyer is responsible for import taxes and fees.

What if your order doesn’t arrive at the expected time?

According to our sales experience for many years, if the package is improperly transferred and the delivery time exceeds 12 business days (except customs clearance time), please contacts us for details: service@priplay.com

Discreet Packaging

The doll will be packed in a plain carton box. There is no label on the box that may reveal the content. Nobody knows what’s inside.

shippIng package

SHIPPING POLICY

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