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FAQs

What is the difference between silicone and TPE?

Silicone and TPE are both high-quality materials used in sex dolls. Here are the main attributes of each material:

Silicone:

  • A bit harder than TPE, but also more durable.
  • More expensive than TPE.
  • Easier to clean.
  • Safe for human contact.

TPE:

  • Softer to the touch compared to silicone.
  • Provides more realistic 'jiggling' of body parts, such as breasts and buttocks.
  • The material is more elastic, allowing the dolls to be more flexible at their joints.
  • Good heat retention.
  • Less expensive than silicone.
  • Safe for human contact.
  • Less durable than silicone, requiring more care in cleaning and maintenance.

Please note that both silicone and TPE sex dolls are safe for use and offer unique qualities that cater to different preferences.

What is the difference between the removable vagina and the built-in/fixed vagina?

The built-in or fixed vagina is exactly as it sounds, built-in to the doll like a real woman.
The removable vagina is a sleeve or tube that can be inserted and removed from the doll, held in place by the doll’s labia.
Most customers prefer the built-in vagina for a more realistic experience, while the removable vagina is easier to clean and replace.

How long will a sex doll last?

A sex doll can last anywhere from 2 to 10 years depending on usage and care.
Frequent use and movement may lead to wear and tear, but there are ways to preserve and maintain your doll.
We offer free repair kits for reported damage and provide complementary cleaning kits to keep your doll in mint condition.

How do you clean a sex doll?
  • Cleaning your sex doll is an important part of ownership and protection.
    It is an easy process that can be completed in minutes.
    Please refer to our helpful guides on how to care for and clean your sex doll.
What's the best way to store a sex doll?

The best way to store your sex doll is vertically, preferably hanging from something in a cool and dark place.
Each doll comes with a storage kit to facilitate hanging storage.
Alternatives include placing the doll in a sitting position or lying on her back, avoiding tight clothing or dark fabrics that may stain the doll’s skin.

Will the doll's skin stain?

While the doll’s skin is durable and resistant to rips, tears, and stains, it is not indestructible.
Avoid exposing the doll to dark fabrics and tight clothing.
Wash dark clothing before putting it on the doll and refrain from storing her with clothing on.
Light-colored, loose-fitting fabrics are recommended for the doll’s clothing.

How long does shipping take?

Once shipped, your doll will arrive within 3-7 days, depending on customs clearance.

How long will it take to receive my sex doll?

After placing your order, we require 2-3 weeks for production and shipping.
You can expect to receive your doll within 3 weeks of placing the order.
In case of any delay, we will include free items in your order as compensation.

Can I pick up my sex doll instead of having it delivered to my door?

Yes, you can arrange to pick up your sex doll at your local FedEx or UPS if you prefer.

Will I have to pay import duties or customs taxes on my sex doll?

While it is unlikely, some shipments may require customers to pay import taxes to their country’s customs office.
We cover shipment costs with the carriers, but we do not provide assistance with import taxes.
Can’t find an answer to your question? Contact us via email or through our live chat for assistance.

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